Speak First Blog
5 tips for managing communication to lead successful change
“The riskiest thing we can do is just maintain the status quo.” – Bob Iger, Disney CEO.
Read more10 reasons you might find it hard to say 'no'
It’s never nice to hear the word ‘no’. It represents everything from rejection, to failure to missing out. Sometimes it comes as a surprise and sometimes it’s expected, but it’s rarely the answer ...
How L&D actually helps employee retention
Classic wisdom suggests that hiring a new employee to a company and spending time training them up will end with them leaving you and finding a better job with all of their new skills – which you ...
6 Steps to raising your internal profile
Imagine that you are a senior partner and you have been asked to decide who in the office deserves a promotion. Who do you choose? Do you pick someone who is already on your radar, or are you going ...
Principles of Cold Calling
In many sales jobs, you will need to cold call a potential customer. This means identifying someone that may want to buy your product or service, phoning them and trying to sell it to them without ...
8 steps for effective listening
Humanity has evolved from Neanderthals, who communicated with grunts and points, into having complex systems of language and words that we use to impart information and share ideas with each other. ...