Speak First Blog
Virtual Onboarding: How to give your remote workers the best start
Starting a new job is a landmark moment. There’s always a lot to discover over your first few days, whether it’s your first job and you’re learning the dos and don’ts of being in a workplace, or ...
Read moreTaking out the guesswork: how to give your customers a voice
‘The customer is always right.’ Anyone who’s ever worked in retail may well flinch at that line. As individuals, some customers can be loud, rude and downright annoying, but as a group they’re hard ...
Relearning old skills: Remembering how to network again
We’ve spent a lot of time indoors over the last year and a half, with our social interactions being largely restricted to Zoom, phone calls, emails and texts. While some people have already started ...
Financial awareness: Do you understand your company's metrics?
Do you often get lost during financial updates from senior executives? Does the jargon all go over your head and you begin to wish they’d use simpler words and talk slower? Do you sometimes feel like ...
Using a consultancy approach to take your L&D to the next level
At Speak First, we have always passionately believed that L&D can unlock the full potential of your team and raise up your business. This can only be done through an in-depth knowledge of your ...
An update on the cape flats youth development programme
It’s been a while since our last update on the Cape Flats Youth Development Programmes (C.F.Y.D.P) – one of the charities we support through the Speak First Foundation.
How to use Linkedin to make the right first impression with clients
Once upon a time, salespeople would have a large rolodex or address books full of names and contact details. Nowadays, they’re just as likely to utilise their LinkedIn connections.
Effective feedback: creating a motivating and constructive process
No one should be expected to be absolutely perfect at their job, at least not straight away! There will always inevitably be things that take time to learn. This is why feedback and development ...
Think like a manager: Understanding the 5 forces affecting your business
Managers are often promoted because they’re good at their job, not necessarily because of their business acumen. As a ground level employee, you’re typically assigned tasks which will work towards ...
Language and representation matter: the importance of inclusivity in L&D
Workplace training is meant to bolster and develop your employees, but it’s not going to be effective if there are people who feel excluded or overlooked by your programmes. Many organisations talk ...