Speak First Blog
We're not your average training and coaching consultancy. Speak First has been helping organisations like yours to become more successful and more profitable for more than 30 years. We’re one of a handful companies specialising in communication and management training that’s able to deliver consistently around the world – using expert local trainers to adapt the content to the local culture.
The 7 questions to improve your decision making and critical thinking
‘It is our choices that show what we truly are, far more than our abilities.’ – Albus Dumbledore, Harry Potter and the Chamber of Secrets.
Read morePowering up your body language: 6 ways to project confidence
People often joke about how bad Superman’s disguise is. Surely people would see past Clark Kent’s glasses and recognise he’s the famous superhero? There’s a scene in the 1978 ‘Superman’ movie that ...
Virtual Onboarding: How to give your remote workers the best start
Starting a new job is a landmark moment. There’s always a lot to discover over your first few days, whether it’s your first job and you’re learning the dos and don’ts of being in a workplace, or ...
Taking out the guesswork: how to give your customers a voice
‘The customer is always right.’ Anyone who’s ever worked in retail may well flinch at that line. As individuals, some customers can be loud, rude and downright annoying, but as a group they’re hard ...
Relearning old skills: Remembering how to network again
We’ve spent a lot of time indoors over the last year and a half, with our social interactions being largely restricted to Zoom, phone calls, emails and texts. While some people have already started ...
Financial awareness: Do you understand your company's metrics?
Do you often get lost during financial updates from senior executives? Does the jargon all go over your head and you begin to wish they’d use simpler words and talk slower? Do you sometimes feel like ...
Using a consultancy approach to take your L&D to the next level
At Speak First, we have always passionately believed that L&D can unlock the full potential of your team and raise up your business. This can only be done through an in-depth knowledge of your ...
An update on the cape flats youth development programme
It’s been a while since our last update on the Cape Flats Youth Development Programmes (C.F.Y.D.P) – one of the charities we support through the Speak First Foundation.
How to use Linkedin to make the right first impression with clients
Once upon a time, salespeople would have a large rolodex or address books full of names and contact details. Nowadays, they’re just as likely to utilise their LinkedIn connections.
Effective feedback: creating a motivating and constructive process
No one should be expected to be absolutely perfect at their job, at least not straight away! There will always inevitably be things that take time to learn. This is why feedback and development ...