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We're not your average training and coaching consultancy. Speak First has been helping organisations like yours to become more successful and more profitable for more than 30 years. We’re one of a handful companies specialising in communication and management training that’s able to deliver consistently around the world – using expert local trainers to adapt the content to the local culture.

9 December 2019

A conversation with... Sarah Thompson, Speak First Trainer

Sarah Thompson is one of our highly skilled trainers and coaches. After a successful career working in the tourism industry, Sarah has been a UK based trainer for over 15 years and has worked with ...

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28 November 2019

how do you best manage your working day?

It’s Monday morning. You’ve decided that from now onwards you’re going to be better at organising your day and start working smarter. You sit down with your notepad and make a list of all the tasks ...

21 November 2019

Managing workplace conflict

Psychologist Bruce Tuckman identified four stages of group development: Forming, Storming, Norming and Performing.1

14 November 2019

Managing your emotions at work

Imagine for a moment a boiling pan of water on a gas stove – what happens if the pan boils over? If the fuel is running too high under the pan, the water inside the pan bubbles, the pan lid can no ...

7 November 2019

Supporting employees through change

With economics constantly changing in today’s business world, organisations scramble to sustain, often leaving stressed employees in their wake. “Change is inevitable in organisations, and when it ...

31 October 2019

Surviving the stresses of sales calling

It’s estimated that stress-related illnesses lose American businesses $200-300 billion a year;1 in the UK, one in five workers experience medium to high levels of work-related stress several times a ...

28 October 2019

Terry Bowen, speak first global training designer, visits the cape flats charity team

Since working at Speak First, I’ve had many opportunities to learn new things and gain valuable life experiences. Even at my age I’m still learning new things!

24 October 2019

The impact of perfectionism on wellbeing

When did you last hear an interviewee say, “I’m a perfectionist” in response to the question “What's your greatest weakness?” Many people use the term perfectionism to imply something positive and ...

11 October 2019

The top 10 things we learnt at our 'happy workplace' event

On 10th October, we ran our learning bite event ‘Happy Workplace: A Holistic Approach to Achieving Mental Wellbeing’ to mark World Mental Health Day and to kick off our own campaign, looking at ...

10 October 2019

Stress: is it always a bad thing?

Are you stressed out? Have you noticed that people usually mention about stress as a passive term nowadays? For example, we may say, “I’m so stressed” or “I’m stressed out about all the work I have ...