Speak First Blog
We're not your average training and coaching consultancy. Speak First has been helping organisations like yours to become more successful and more profitable for more than 30 years. We’re one of a handful companies specialising in communication and management training that’s able to deliver consistently around the world – using expert local trainers to adapt the content to the local culture.
How to get your message across in a teleconference
Like a lot of people I now spend much of my business life on teleconference calls. Some of them can be productive, but a lot of them result in frustration as you can’t hear what others say, people ...
Read moreDelegating - how can you do it effectively?
As the calm of the summer break becomes a distant memory, I’ve already started to find myself going ‘I wish I had someone else who could pick up some of this work’.
Refusing requests – saying ‘No’
At Speak First the summer break is well and truly over. For those of you who work in L&D and HR you’ll no doubt be gearing up for a very busy autumn period and the pressure that can come with ...
The Four Pillars of Social Selling
Prospecting used to be time-wasting and time-consuming – but it’s much easier and faster now because of our social, connected world. I’d imagine most of you reading this are on LinkedIn, with your ...
5 hot tips to get your team working together
August is a time of year where, for most of the world, things shut down and people take a well-earned break. Offices are usually half-empty with staff away on holidays.
10 essential elements to communicating with people from other cultures
Culture is a fascinating thing. We all have one, we’ve all grown up in one and some of us have even grown up in several different ones. The environment, values, experiences that form the basis of ...
Why Conflict is Important
There are three types of conflict (Jehn and Mannix)
Beliefs, confidence and impact
How you feel on the inside makes a huge difference to how you come across to others on the outside. That feeling shines through to the surface.
Building trust with colleagues and clients
Whatever your role, you’re the face of the company – a living embodiment of the brand and its values. This puts you in a unique position.