Speak First Blog

25 June 2019

Principles of Cold Calling

In many sales jobs, you will need to cold call a potential customer. This means identifying someone that may want to buy your product or service, phoning them and trying to sell it to them without ...

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20 June 2019

8 steps for effective listening

Humanity has evolved from Neanderthals, who communicated with grunts and points, into having complex systems of language and words that we use to impart information and share ideas with each other. ...

17 June 2019

5 types of difficult questions and how to answer them

When you’re giving a presentation, or when giving a report at a meeting, you might be asked questions that you don’t have answers to. Or maybe you do have the answers, but you don’t know how to ...

13 June 2019

Handling email overload

Your inbox rarely takes a break. In our increasingly connected world, where you’re always expected to be contactable, how can you stay on top of your emails without it feeling like climbing Everest ...

11 June 2019

How to show that your learning and Development solutions pay for themselves

  For those of us working in the Learning and Development field, we know the benefits that come from an organisation running training for its staff: increased employee productivity, engagement and ...

6 June 2019

10 Secrets to handling questions well

You have done the research, prepared the slides and rehearsed your presentation. You are in control of everything. Well, almost everything. A question and answer session can be a daunting experience ...

30 May 2019

10 Secrets of Successful Networking

 Have you been to networking events but just ended up chatting to your colleagues and friends all evening? Do you meet lots of new people but struggle to stay in touch? Then you need our tried and ...

23 May 2019

How to make an impact in meetings

Meetings can be a great opportunity to sit down and talk to staff, managers, clients and colleagues that you may not usually have time to. Some meetings might be a group discussion and some might be ...

20 May 2019

6 Steps to Developing Personal Effectiveness

Every day, it’s the same old story – everyone has too much to do and not enough time to do it. So how are you supposed to achieve your goals when you can only just stay on top of the urgent tasks? ...

16 May 2019

Amanda Vickers, Speak First CEO, visits the cape flats youth programme

Imagine growing up in a house with corrugated iron walls and roof, with no heating and where the electricity is drawn from a nearby street light. In this area there are no public services provided – ...