Speak First Blog

20 June 2019

8 steps for effective listening

Humanity has evolved from Neanderthals, who communicated with grunts and points, into having complex systems of language and words that we use to impart information and share ideas with each other. ...

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9 May 2019

How to Adopt a Marketing Approach to Increase Staff Engagement with your Training

Picture this: You have lost count of the number of hours you spent typing emails, on the phone and in meetings, but you have finally managed to confirm that the world's greatest business coach is ...

25 September 2017

How to get your message across in a teleconference

Like a lot of people I now spend much of my business life on teleconference calls. Some of them can be productive, but a lot of them result in frustration as you can’t hear what others say, people ...

21 July 2017

10 essential elements to communicating with people from other cultures

Culture is a fascinating thing. We all have one, we’ve all grown up in one and some of us have even grown up in several different ones. The environment, values, experiences that form the basis of ...

6 July 2017

Why Conflict is Important

There are three types of conflict (Jehn and Mannix)

26 May 2017

10 Essential Steps to Writing Compelling Business Documents

You need to be able to write high-quality emails, reports and other documents. Here’s the secret to producing clear, concise and compelling documents to the highest possible standard.

20 January 2016

10 top tips for effective business writing

Some key hints to help you write more accurate and compelling business documents. Producing clear, effective and professional written communications is one of the ways to differentiate the best ...