Speak First Blog | Sales & Business Development

31 October 2019

Surviving the stresses of sales calling

It’s estimated that stress-related illnesses lose American businesses $200-300 billion a year;1 in the UK, one in five workers experience medium to high levels of work-related stress several times a ...

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26 September 2019

6 Steps to building your self-confidence

Eleanor Roosevelt, the former First Lady of the United States, once said that “No one can make you feel inferior without your consent,” and she was right, in theory. With enough practice, you can be ...

19 September 2019

5 tips for networking with purpose at your next event

Networking events come in all shapes and sizes. There are casual evenings with drinks and there are formal meals; breakfasts, lunches and dinners; art galleries, conference halls and cocktail bars. ...

18 July 2019

5 steps for handling customer complaints

No matter how hard-working and conscientious you are, at some point you’re probably going to be on the receiving end of a complaint from a customer or a client. Maybe you work in retail and customers ...

25 June 2019

Principles of Cold Calling

In many sales jobs, you will need to cold call a potential customer. This means identifying someone that may want to buy your product or service, phoning them and trying to sell it to them without ...

30 May 2019

10 Secrets of Successful Networking

 Have you been to networking events but just ended up chatting to your colleagues and friends all evening? Do you meet lots of new people but struggle to stay in touch? Then you need our tried and ...

10 January 2018

7 Secrets for Sales Management Success

Every organisation relies heavily on the revenue generated by its sales function. This means Sales Managers play a pivotal role in achieving the company’s goals. Are your Sales Managers ready to meet ...

25 August 2017

The Four Pillars of Social Selling

  Prospecting used to be time-wasting and time-consuming – but it’s much easier and faster now because of our social, connected world. I’d imagine most of you reading this are on LinkedIn, with your ...

4 August 2017

Pitching to the C-Level – Do You Know the Secret to Selling to Executives?

Pitching to CEOs, CFOs and COOs can be daunting, because senior executives take no prisoners. Here are five powerful tips, tactics and techniques to help you maximise your success.

7 June 2017

Building trust with colleagues and clients

Whatever your role, you’re the face of the company – a living embodiment of the brand and its values. This puts you in a unique position.