Speak First Blog | Sales & Business Development

18 February 2021

5 tips for remote selling

The Chinese word for ‘crisis’ is made up of two characters – one meaning ‘danger’ and the other ‘opportunity.’ This is the perfect description for the current situation many organisations have found ...

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6 February 2020

7 types of objections and how to handle them

When selling, the dream scenario is where your prospect hears about your product or service, immediately wants it, shakes your hand, pays you and you both leave happy. Unfortunately, it rarely goes ...

23 January 2020

4 steps to consultative selling

Once upon a time, a typical salesperson had their products or services to sell and would aim to persuade their customers and clients how wonderful and useful they could be. They would demonstrate ...

31 October 2019

Surviving the stresses of sales calling

It’s estimated that stress-related illnesses lose American businesses $200-300 billion a year;1 in the UK, one in five workers experience medium to high levels of work-related stress several times a ...

26 September 2019

6 Steps to building your self-confidence

Eleanor Roosevelt, the former First Lady of the United States, once said that “No one can make you feel inferior without your consent,” and she was right, in theory. With enough practice, you can be ...

19 September 2019

5 tips for networking with purpose at your next event

Networking events come in all shapes and sizes. There are casual evenings with drinks and there are formal meals; breakfasts, lunches and dinners; art galleries, conference halls and cocktail bars. ...

18 July 2019

5 steps for handling customer complaints

No matter how hard-working and conscientious you are, at some point you’re probably going to be on the receiving end of a complaint from a customer or a client. Maybe you work in retail and customers ...

25 June 2019

Principles of Cold Calling

In many sales jobs, you will need to cold call a potential customer. This means identifying someone that may want to buy your product or service, phoning them and trying to sell it to them without ...